A TikTok user named Oriana (@oriana_isabella) posted footage of what appears to be a recurring problem with Talenti Gelato’s eyelids.
In the clip, which has been viewed more than 4.7 million times since it was posted, someone is seen struggling to remove the plastic lid from the top of the Talenti Gelato tub. Many other TikTokers say they are also suffering from similar issues.
@oriana_isabella @Talenty Gelato ♬ Son Original – Kesiah
“POV: Your favorite ice cream is Talenti,” says text overlaid on the video. Oriana recorded how a person used a knife to cut open the lid of Talenti’s gelato and struggled to remove the frozen milk product inside. They tried drilling holes in the top of the plastic lid and cutting around the screw ends of the lid, to no avail.
Several people online expressed their dissatisfaction with the Talenti Gelatos lid. In this Reddit post Consumers of the product are furious, asking why on earth it’s so difficult to open. They titled a post to the r/nostupidquestions subaddress, “How do you open a jar of Talenti? Why is it so hard to open?” Redditors opined that they were unable to remove the lid from the rest of the container on two separate occasions.
“My usual method is to secure the bottom with a rubber egg poacher and unscrew it with a silicone potholder, but it still doesn’t work,” they lamented.
The social media user also referenced a phenomenon from 2017 when many people complained that they had trouble unscrewing the top of the lid. thrilling It is mentioned in a work from the same year. The article states that customers resorted to “hacking” the container with a knife to enjoy the dessert. Iron grip on the lid. ”
The alleged reason behind the Talenti lid issue was due to a mechanical packaging issue where a contraption on the supply line screwed the top of the container so far that it was impossible for humans to successfully remove the lid. It’s starting from the beginning.
Several X users took to the platform and tagged Talenti to tell the brand about their frustrations when opening packages. However, the problem seems to persist somewhat as follows: September 2022, Talenti We’ve published posts that address issues our customers are facing with packaging. “We’re very sorry, but some of the lids are too tight and we’re working on a fix. Until then, please don’t try to find another way to open the jar, which could be dangerous.” Please send a DM to . We will arrange a replacement. We apologize for the inconvenience,” the post reads.
Commenters who saw Oriana’s post appear to be claiming that the tight lids on Talenti containers are a recurring problem and may be due to an inherent design flaw. “I work at the Talenti factory in Italy, and the problem is caused by overheating during the manufacturing of the containers, which causes the lids to melt onto the bottles,” one source said.
However, one user said he has never encountered this kind of heartache when purchasing Talenti products. Just twist the cap off…
“Just soak the top of the jar in warm water for a minute or so before opening it. That always works for me!”
Talenti packages vary Like many other ice cream brands, it is shipped in BPA-free plastic containers, which the brand claims are sustainable.by Mitsubishi Chemical Group, Due to their nature, plastics tend to expand and contract in response to temperature changes. “Due to their chemical structure, plastic materials expand with heat and contract to varying degrees with cold. Such changes in material dimensions can cause fit and clearance problems, and furthermore, over time The mechanical performance of the material may weaken over time.
Talenti’s clear plastic packaging may offer a distinctive look that helps distinguish it from other ice cream products in the frozen aisle, but the room-temperature factory-manufactured containers shrink and the bottom It’s not hard to imagine that it could fuse. If you put it in sub-zero temperatures, close the lid on the container.
The Daily Dot reached out to Talenti via email and Oriana in a TikTok comment for more information.
*First published: October 7, 2023 at 10:27pm CDT
jack alban
Jack Alban is a freelance journalist for the Daily Dot, covering relationship trends and social media topics and how real people are reacting to them. He strives to create not-so-average viral posts by always incorporating evidence-based research, current events, and facts relevant to these stories.