Pedestrians passing an AT&T store in New York, USA

Scott Mullin | CNBC

AT&T said Saturday it is investigating a two-week-old incident in which millions of customer data were exposed on the dark web, a part of the Internet that can only be accessed using special software.

The company said it has reset the passcodes of 7.6 million current users who were affected and is actively contacting these customers, along with 65.4 million former account holders whose data was also compromised. Ta.

“As of today, this incident has not materially impacted AT&T’s operations,” the company said in a press release on Saturday.

AT&T’s preliminary investigation found that the leaked data dates back to approximately 2019 or earlier and included personal information such as names, home addresses, phone numbers, dates of birth, and Social Security numbers. The dataset does not include personal financial information or call history.

AT&T recommends that users who receive emails if they are affected set up a fraud alert account and monitor account activity and credit reports. The company has not yet identified the source of the leak.

In February, AT&T customers experienced long calls lasting several hours. mobile phone suspension, the company clarified that this was due to a system issue rather than a cyberattack. The company’s CEO, John Stankey, later apologized for the incident and offered customer credits to those affected.

Clarification: AT&T says it is investigating a two-week-old incident that caused millions of customer data to be exposed on the dark web. It is unclear whether there was a system violation.

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