A new owner of a 2024 Lexus is calling his car defective due to a problem with the stereo. Apparently, he can’t listen to music above a certain volume.Follow) posted his complaints in a TikTok post that has garnered more than 192,000 views.
One commenter who encountered a similar issue said the problem is easily fixed, but others believe this is a common issue with new vehicles in general when it comes to technology.
Lemon Lexus?
“Perspective: I bought a new 2024 Lexus in January. It falls under the Lemon Law. Lexus is no good. I would not recommend it,” Jessenia wrote in a text overlay on the video.
If you’ve ever done any research on car quality, you might be surprised to hear that new Lexus buyers are having issues. Jessenia says the problem with her Lexus isn’t with the car’s mechanical parts, but with the infotainment system. Drivers say they have to restart the car, depending on usage, to get the stereo to work properly.
“When you have to turn off the entire car for the stereo system to actually work,” she wrote in the caption, with the lash extension technician adding that it happens when music is played at a volume above 40. For reference, her Lexus’s maximum volume is 60.
The TikTok user’s video begins with her walking around the outside of her car. She opens the driver’s side front door and sits inside. As she drives, she demonstrates that the car cannot play music at full volume. A passenger touches the car’s entertainment console, but no music comes through the speakers, despite it being at full volume.
Follow If you want to play music over 40 you have to power off the whole car to actually get the stereo system to work 😐 The max is 60 @Lexus @Lexus please help #NewLexus #NewLexusNX #Lexus #LexusCar #New car #LemonLawAttorney #LemonLow #New car #Lexus300 ♬ For my love – fwckpjl Deftones
Bedazzler ring?
Some in the comments even suggested she remove the bling ring she had on her car. While it doesn’t seem related to the underlying problem, these stick-on accessories have been known to cause issues for one reason or another. Just ask this dad who was trying to troubleshoot a problem with his daughter’s Pontiac, and all of a sudden, after removing the bling ring from the ignition… Ring, everything worked fine.
“Let’s remove the push to start ornament and see if that helps,” one commenter wrote in response to Jessenia’s clip.
“Try taking off that shiny push start ring,” another user chimed in. They added a brother’s experience: “My sister had it on and her car started acting really weird.” According to the TikTok user, the issue had to do with a magnet inside the product. “The dealer realized it was messing with the magnetic field.”
But Jessenia said this wasn’t an issue with her 2024 Lexus. “It was! I didn’t have it on for months. Then I put it on and took it off and it was still the same.”
Others believe the problem is a general problem with new cars: “New cars are loaded with software and tech features and they’re just awful,” one person said. “I love my 2007 Lexus and have had no issues.”
Lexus/Toyota in decline?
Lexus has been the most A trusted car brand So is Toyota (it’s the same manufacturer), so this post may come as a shock to some, especially since other commenters have shared their own horror stories with 2024 Lexus vehicles.
“My sister bought the same car and has had nothing but problems and is looking for a lemon law attorney,” one person wrote.
Car buyers have speculated that Toyota’s quality has been declining in recent years, and the situation has certainly been exacerbated by a series of reports on the Internet about problems with the transmissions of 2024 Toyota trucks. Toyota has recalled around 280,000 to 300,000 vehicles for the 2024 model year. Alleged transmission defect in early 2024Now, customers are saying another recall may be necessary to fix the issues they’ve encountered. More Lexus/Toyota vehicles added.
According to this user Club Lexus Others on the forum have reported experiencing the same stereo issue that Jessenia reports in her video, with one saying that “the sound sometimes cuts out after a while.” In response to the post, people on the forum speculated that it could be due to an “overheating amplifier.” This Reddit user also reported issues with sound cutting out suddenly in their car. The same goes for the 2024 Lexus RX350h..
One commenter who responded to Jessenia’s video said they had the same issue with their own Lexus, and that they were eventually able to resolve the issue by getting the vehicle’s amplifier repaired.
Electrical components
As new vehicles are equipped with more and more technology, so too do the problems associated with complex infotainment systems. News Nation When it comes to new-vehicle consumer complaints, these “systems are reportedly the most problematic category.”
Mechanically speaking, newer cars are said to last longer on the road than older models. Their older colleaguesHowever, when it comes to sound/infotainment systems, this doesn’t seem to be the case, again due to the increasing complexity of these devices in today’s cars.
With regards to Jessenia’s lemon law claim, there appears to be one law firm that states: Stereo/navigation issues are covered by this law.
The Daily Dot reached out to Lexus via email and Jessenia via TikTok comment for more information.
Internet culture is a mess, but we’re here to tell you the inside story with one email per day. Sign up here for the Daily Dot’s web_crawlr newsletter and get the best (and worst) of the Internet delivered straight to your inbox.
