This week, our little Biz breakdown crew is flying without a net. There is no agenda – it’s not as if they’re constantly chasing what they sometimes have – and the conversation can go anywhere.
But, like most weeks, the discussion always seems to focus on the latest in AI. And the same goes for this week. Focusing on news from Verizon this week, the little Biz breakdown crew has long explained Agent AI.
As one panelist suggests, is this the next metaverse? Or is there more to this new trend?
Check out what everyone has to say about this hot topic in the latest episode of Small biz breakdown. Check out the latest small business headlines from SME trends below…
https://www.youtube.com/watch?v=cglgeg5dykq
Small Business News Roundup – March 23, 2025
Verizon Business launches small business Genai Assistant
Verizon Business has introduced Verizon Business Assistant, a generic, AI-powered text messaging solution designed to help small businesses automate customer interactions. This tool provides immediate answers to frequently asked questions, learn from interactions, and connects customers to live employees when needed.
WIX invokes WIX functions to enhance business customization
Wix introduced Wix functions, a codeless solution that allows users to create customized business flows, automate pricing and checkout rules, and adjust app behavior. This new tool provides businesses with more flexibility to adapt operations to their specific needs without requiring technical expertise.
Adobe introduces AI agents to experience the cloud to enhance customer engagement
Adobe (NASDAQ: ADBE) has announced new AI-driven features in Adobe Experience Cloud, which aims to help businesses deliver highly personalized, seamless customer experiences across multiple channels. The announcement came at Adobe Summit, the company’s flagship digital experience conference.
Paychex Survey has discovered that AI adoption is gaining momentum among small businesses
A new study from PayeChex reveals that small and medium-sized businesses across the United States are increasingly adopting artificial intelligence (AI) to enhance productivity, revenue and workforce development.
Adobe extends firefly services and custom models for scalable content creation
Adobe has announced new extensions to Adobe Firefly Services and Firefly Custom Models. The announcement came at Adobe Summit, the company’s flagship digital experience conference.
NordProtect will become a standalone service and adds compensation for online fraud
NordVPN’s identity theft protection solution, NordProtect, is now available as a standalone service in the US, allowing users to access identity theft protection without purchasing a NordVPN Prime Plan.
VCITA launches upgraded Bizai with SMBS Agent AI
VCITA, a technology platform that serves small businesses and the organizations that support them, has announced advanced upgrades to Bizai products that introduce agent AI capabilities specifically designed for SMBS. The latest version of Bizai aims to combine automation with human surveillance, allowing businesses to streamline critical operations while maintaining control.
SBA announces 2025 National Small Business Week Award winners
The US Small Business Administration (SBA) has announced the national program and specialist award winners for the 2025 National Small Business Week, which will be held May 4-10. The award recognizes businesses and resource partners for their contributions to key areas such as government contracts, disaster recovery, exports, SME investments and guaranteed bonds.
Famous Amos launches “Famous You” campaign with success initiative for 2025 ingredients
Ferrero North America is in its fifth year at US Black Chambers, Inc. In collaboration with the launch of the famous Amos Success (IFS) Entrepreneurial Initiative in 2025.
Hostinger launches Hostinger Horizons, a no-code web app solution with AI
Hostinger has announced the global launch of Hostinger Horizons, an AI-powered, no-code web app solution designed to help businesses and individuals create fully functional web apps without coding skills. The platform allows users to develop, publish and host web apps without relying on third-party integrations.
Small biz failure: new from Openai and latest economic indicators
This week, our little Biz breakdown crew is back and talking about some of the biggest stories that are most important to small business owners and entrepreneurs.
American Express Study discovered companies prioritizing payment automation in 2025
A new American Express survey reveals that the majority of companies are trying to improve their payment processes in 2025, with automation emerging as a key focus. AMEX Trendex: B2B Payments Edition Survey votes for 1,000 US business decision makers, highlighting the role of streamlined payments in business growth, supplier relationships and operational efficiency.
Get Zendesk local measure and expand the audio capabilities with AI
Zendesk has announced that it has signed a definitive agreement to acquire contact centre providers, Services (CCAAS) and Advanced Voice Solutions.
