Editor’s Note: This article was originally published on Tuesday at 1:30 PM and was updated with new information later in the day, Wednesday evening and Thursday at 3:45 PM.
On the flight deck, on board the plane at the airport, and behind the scenes, Delta’s team safely navigates the challenges weather presents.
Of the 4,400 Delta Air Lines and Delta Connection departures scheduled for Thursday, a limited number of flights have been canceled, but we’re taking these steps to give customers time to evaluate their options before heading to the airport. is well in advance of the scheduled departure time.
Additional cancellations will be required on Friday as the storm continues to affect operations in Detroit and the Northeast
The decision to cancel flights is not taken lightly by Delta, especially during the holiday travel season. However, the safety of our customers and employees is our number one priority.
Earlier this week, Delta Air Lines issued a weather advisory for routes where winter weather is expected. These recommendations allow the customer to rebook the trip at a later date. For current recommendations and updates, Delta.com.
Operating an airline in winter weather conditions presents challenges, but as operations at impacted airports resume, Delta employees are committed to ensuring safety and getting customers where they need to be as quickly as possible. We are unwavering in our commitment to make it possible.
Here are three things customers should keep in mind when travel is affected.
- Auto Rebook: In the event of a flight cancellation, Delta will automatically rebook the affected customer on the next available flight to ensure the customer reaches their destination and minimizes delays.
- Update itinerary: Delta will send updates about itinerary changes directly to your mobile device or email. To enable this communication, please provide your contact information when booking or add online via My Trips.
- self-service: Customers are encouraged to download and use. Fly Delta App or visit delta.com Check flight status and manage rebooking with convenient self-service options.
Customers are advised to check their flight status at Delta.com Or the Fly Delta mobile app. Customers can get updates sent directly to their mobile device or by email. One-time flight notification.
