A robust network and digital experience are key to Geotab’s choice of Agero to support its new roadside assistance program covering its U.S. and Canadian fleet.
Medford & Toronto, MA, December 14, 2022–(business wire)–Agerowith its leading B2B software and services, enables automakers, insurers, fleets, and others to support their customers at every stage of vehicle ownership. Geotab, a global leader in IoT and connected transportation, has announced that customers of fleet telematics companies can now take advantage of Agero-powered roadside assistance services.As part of its mission to connect telematics to business and make roads safer for all, Geotab’s updated Roadside add-in Fleet has quick and easy access to help provided by a trusted name in Roadside Assistance.
Geotab’s Roadside Add-In leverages Agero’s curated third-party network of digitally enabled light, medium and heavy duty service providers. By certifying, monitoring, and continuously measuring these providers against key performance indicators, Agero combines data analysis, geographic and job optimization, and relationship management to ensure the right We guarantee the dispatch of a suitable provider vehicle. This increases vehicle uptime and improves fleet productivity. With over 20 years of experience leveraging telematics technology, Agero values transparency and a digitally optimized experience, with real-time ETA updates, live track tracking on maps, and customizable Keeps the driver informed of the current status of the request, including SMS alerts. .
“Fleets can’t afford to leave their vehicles on the side of the road. No matter where our client’s vehicles go, even after they break down, it’s important for our customers’ businesses that they keep running.” , said Louis De Jong, top sales officer of Geotab. “During our initial evaluation and pilot program with Agero, we were impressed with the capabilities of the platform and the excellent product collaboration and overall partnership. We look forward to building more and support our customers around the world.”
Geotab Roadside add-in. Geotab Marketplaceprovides services such as towing, locksmithing, battery boosting, fuel delivery and flat tire replacement for light vehicles in the US and Canada.
Agero’s Vice President of Client Engagement, Jason Alexander, said: “Vehicle failures leave drivers and businesses Estimated $9 billion annuallyGeotab recognizes the importance of Agero’s expertise in supporting roadside programs. We are pleased to provide Geotab’s fleet customers with the support they need to get back on the road after experiencing a breakdown event. ”
In August 2022, Geotab released an updated version of the Roadside Add-In integrated with Agero’s service. This version is now available to his over 1 million ProPlus subscribers after months of successful pilot program testing.
For more information on Agero’s complete roadside solutions for fleets, please visit: https://www.agero.com/industry-solutions/fleets
About Agero
Wherever drivers go, we lead the way. Agero’s mission is to reimagine the vehicle ownership experience and strengthen the relationship between you and your customers through a powerful combination of passionate people and data-driven technology. His #1 B2B, white label provider of digital driver assistance services is pushing the industry in new directions, embracing manual processes and redefining them as digital, transparent and connected. This includes: Industry leading shipping management platform powered by Swoop. comprehensive incident management services; knowledgeable consumer issues and connected car capabilities; A growing market for services, discounts and support enabled by a robust partner ecosystem.
The company has more than 150 million vehicle coverage points in partnership with leading automakers, insurance companies and many others. Agero manages one of the largest national networks of independent service providers, handling approximately 12 million service events annually. A member of the Cross Country Group, Agero is headquartered in Medford, Massachusetts, with operations throughout North America. For more information, please visit the following URL: www.agero.com.
About geotabs
Geotab improves security, connects commercial vehicles to the cloud, and provides data-driven analytics to help customers better manage their fleets. Offering hundreds of third-party solution options, Geotab’s open platform and Marketplace enables small businesses to automate their operations by integrating vehicle data with other data assets. As an IoT hub, the in-vehicle device provides additional functionality through IOX add-ons. Processing billions of data points per day, Geotab leverages data analytics and machine learning to help customers increase productivity, optimize fleets through reduced fuel consumption, improve driver safety, We help you achieve strong compliance with regulatory changes. Geotab products are sold worldwide through Geotab authorized resellers. For more information, please visit the following URL: www.geotab.com and follow us @geotab and LinkedIn.
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contact address
Kate Patty, Agelo
kpatty@agero.com
781.539.7326