It’s not uncommon for multiple stakeholders within a company to have different visions or competing agendas. In this article, the authors provide strategies on how to get everyone on the same page and what to do if confusion persists. Sometimes a simple 1:1 is all you need to clear up the confusion and identify a set of success criteria that is actionable for everyone. If that doesn’t work, the person managing the conflict can take the next step and bring all parties together to discuss the situation. A systematic focus on clarifying the causes of conflict and resolving them collectively can often help our organizations thrive rather than degenerate into a collection of selfish internal groups. .
When multiple stakeholders within an organization have competing visions and different success criteria for completing a project, conflict is almost inevitable. For example, a company’s sales team wants to close deals and meet the demand they’ve created, but while the engineering team wants to deal with bugs and develop technical I would like to slow down the process to resolve a problem. Debt from previous product launch.