A Walmart shopper recently went viral on TikTok after criticizing the store’s self-checkout system.
Posted by user @thewannabefilmaker video Right after my “worst trip to Walmart.” However, his rant resonated with viewers. As of Monday night, his TikTok had more than 107,400 views, with many echoing shoppers’ complaints.
@thewannabefilmaker You’ll find that the Walmart trip sucked. #fyp #foryoupage #fipsi #Self checkout #green screen ♬ Original song – Haruharu
“Self-checkout was created to make getting in and out of stores faster,” the content creator said. “Now we have people showing up with half the shitty store in their carts. There needs to be a limit!”
Moreover, some customers “don’t know what they’re doing,” he said. And the shopper concluded that Walmart customers “may want to check out.”
“Self-checkout is shit. This shit isn’t working,” he added.
Employees flooded the store with comments, saying they agreed with the shoppers’ sentiments.
“I’m a cashier…and I agree with this,” one person said.
“They make me self-check out sometimes, which is terrible,” added the second worker. “People with carts full don’t know anything, they don’t listen, and I can’t help them when I’m busy.”
Others praised the ease and convenience of self-checkout.
One user shared, “I don’t like interacting with people I don’t know, so I only use self-checkout.”
Another viewer said, “I don’t like talking to people, so I always go to the self-checkout.”
Indeed, at least one Walmart customer said he agreed with @thewannabefilmaker’s view. And they added another complaint to the list: self-checkout speed limits. “If you go too fast yourself, the item will stop ringing,” they write.
Self-checkout has become more common since the COVID-19 pandemic, as many customers have shifted to contactless shopping.retailer preferences kroger and walmart We took it a step further by introducing self-checkout only stores.
However, the rise of self-checkout has left some customers dissatisfied.According to someone investigation, approximately 67% of customers reported failing at self-checkout. Some people are calling for a boycott of self-checkout scanners.
To combat the growing disdain for self-checkout, new technology has been introduced to streamline the process. With one service, you can: Checkout without scanning items. This new technology uses AI built into store countertops to automatically identify and recall products.
The Daily Dot reached out to @thewannabefilmaker via a comment on TikTok and to Walmart via email.
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*First published: September 25, 2023, 8:14pm CDT
Parks Kugle is a writer and reporter based in San Antonio. His work has appeared in Lumina Literary Journal, Wicked Local News, and various publications across the United States. He enjoys comics and gardening.