Walmart Shopper Shatters Locked Case. Why?

“If you break it, you buy it.”

A Walmart customer broke his key case while waiting for help from a store employee.

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Redditor and apparent Walmart employee @IndependentGarbage88 posted photos of the damage on the r/Walmart subreddit. This photo received over 2,000 upvotes. It also sparked discussion about customer dissatisfaction with the store’s product lock policy.

The post’s caption provides more background on what happened. “While the clerk was busy attending to another customer who had left the aisle, a customer attempted to pry open the door,” the letter reads.

problem

It’s not new for Walmart shoppers to complain about the chain’s lock-and-control practices. One social media user recorded waiting 45 minutes for an employee to help him with a locked item. Another Walmart shopper stopped shopping at the store after discovering his $4 battery was locked.

A potential fix for some Walmart stores having to rely on employees to unlock items appears to have been implemented. One shopper said he unlocked the item himself using a key on his phone.

The Daily Dot reached out via email for more information about Walmart’s unlock policy.

How do you respond to theft?

CNBC We reported in December 2022 that Walmart CEO Doug McMillon warned that thefts could lead to store closures. in 24 stores will close in 2023additionally 11 Closed in 2024. 4 stores within Only Chicago was shut down.cited a spike in thefts and a “lack of profits” as reasons.

However, consumers complain that these strict security protocols are hampering their retail experience.

Redditors react

One Redditor shared his own way to deal with locked items. “I should have acted like an adult and used the in-store Wi-Fi to order something cheaper on Amazon while I was waiting before heading home. At Walmart, when my items were locked up and there was no staff to open them, I… We always do that,” they claimed.

“Honestly, if I find something I want locked away, I sometimes take out my phone and order it on Amazon as I leave the store.I wonder if they are trying to make money by locking it up. “People don’t want to wait forever for employees to wander in and open it,” said another seconded employee.

“By the way, the more they lock in, the more I expect from this. Especially if they keep cutting down on time,” the comment at the top of the post reads.