The second day of chaos for United Airlines passengers at Denver International Airport. Dozens of delays and cancellations occurred on Wednesday as passengers searched for their belongings, ending up in a headache-inducing baggage claim area.
“It’s frustrating, really frustrating,” Leo Marin said. “I’ve been trying to go on this golf trip for a few years now, and now it feels like my plans are getting in the way.”
Hundreds of thousands of people are stranded from coast to coast. A United spokesperson said the first flight was hit by a severe storm, which was then exacerbated by airline staffing shortages and FAA air traffic control operations.
It’s all just a storm before a bigger storm. The FAA has announced that Thursday will be the busiest day of Independence Day.
Betsy Moston has been stranded in Denver since Tuesday morning. She is currently unable to take a cruise to Alaska with her family and she has lost thousands of dollars.
“Oh, there are people on every concourse floor. Old people, young people, people in wheelchairs. It’s a terrible situation,” Moston said. “Honestly, I want to say I want to find a really good class action lawsuit because there are probably 5,000 other people who will join me. And you know, some of these people No one has really offered any help, we are stuck here.”
Michael Jobim was traveling to Hawaii with his wife and sons for their anniversary, but like hundreds of other travelers, he went nowhere.
“I think our airlines are in complete disarray. It’s the saddest thing in the world,” Jobim said. “United just dropped the ball in this match.”
United Airlines is currently rebooking customers every day, but with Independence Day approaching, passengers should prepare for a wild ride or stay home, Mullin said.
“Literally tighten it up and be prepared for chaos and a lot of changes along the way,” he said.
For those whose travel has been disrupted, United customers will be able to use the mobile app to access personalized rebooking options, baggage tracking information, and, where applicable, dining and hotel options in the event of a flight delay or cancellation. They said they now offer coupons automatically, making it easier and less stressful. to return on the way.
Customers whose flights have been canceled can get a refund if they no longer want to travel.