It’s always frustrating when there’s something wrong with your device and you don’t know how to fix it. That’s why some smart tech companies, like Microsoft, make helpful support easy to find if you know where to look.
Free help for your Windows PC, laptop, or Office product like Word
Whether you’re using a Microsoft Windows computer, apps like Word or PowerPoint, or anything else, you can get free virtual help and training from Microsoft’s website.
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How to schedule a free virtual session
- Go to Microsoft’s support page. support.microsoft.com
- click Account and Billing
- select Microsoft Store and billing
- scroll down Explore Microsoft Store services
- Tap. America To see options in the US
- under Appointment of product experts, Tap training Learn more about Microsoft products and operating systems.
- Tap Book a free training and fill out the form Learn all about Microsoft and all related products and apps for free.
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What other help can I get from Microsoft?
Microsoft has quite a few options on it Support page Whatever your needs are. Here’s what they have to offer.
- Trade-in and recycling program: Trade in an eligible device to get cash back and invest in a new device. If your old device doesn’t qualify, we can recycle it for free.
- Virtual workshops and training: Microsoft offers virtual workshops and training sessions for business professionals, students, families, and educators so you can get the most out of whatever you use your Microsoft device for.
- Appointing a Product Expert: We’ve already told you how to schedule a free training appointment using this option. However, this option also offers personal shopping and setup.Tap setting Need help setting up a PC device running Windows Tap personal shopping If you have questions before purchasing, want to compare items, find out about product compatibility, or even need help with an order
- Tap setting Need help setting up a PC device running Windows?
- Tappersonal shopping If you have questions before purchasing, want to compare items, find out about product compatibility, or even need help with an order
- Need help with a purchase?This option is available if you need additional support and would like to contact a Microsoft Store salesperson to assist you with your purchase.you can choose either Please contact an associate. Shop with an ASL (American Sign Language) Associate, or go to Disability Answer Desk
want Apple product help?
Similar one-on-one support options are available by appointment through the Apple Support website.
Similar one-on-one support options are available by appointment through the Apple Support website. See my other posts on Apple Support here.How to book a free session with Apple Support
Was this information helpful? Please share your experience with Microsoft’s support team.
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