Oklahoma City, April 11, 2024–(business wire)–Paycom Software Co., Ltd. (NYSE: PAYC) (“Paycom”), a leading provider of comprehensive cloud-based human capital management software, has been named a 2024 Excellence in Customer Service Award recipient. Paycom is one of 18 organizations to receive this award in the 1,000 to 9,999 employee category, and the only company based in Oklahoma.
The Excellence in Customer Service Award program recognizes products, individuals, and organizations that redefine the standard of customer service. Business Intelligence Group analyzes candidates through a proprietary scoring system that measures performance across a variety of business domains.
“Our primary focus remains on delivering value to our clients through innovative technology and a one-to-one service model,” said Chris Thomas, co-CEO of Paycom. “This award is a testament to our service model and commitment to world-class customer service.”
paycom’s dedicated specialist We guide our clients through every step of their implementation through education on best practices, monthly enhancement information, and training on how to get the most out of Paycom software and maximize efficiency. Paycom clients then receive dedicated care from long-term experts.
“In today’s digital world, exceptional customer service is no longer a differentiator, but a necessity. A recent study found that 67% of customers would sell a product or service to someone else after a great customer experience. Our results highlight the measurable impact that prioritizing customer satisfaction is having.” said Maria Jimenez, Chief Named Officer, Business Intelligence Group. states. “She sets the standard for building trust and loyalty with customers and we are thrilled to recognize her 2024 Excellence in Customer Service Award recipients.”
This honor goes to Paycom. America’s Most Trusted Company newsweek 3 years in a row. The company was also recently recognized for: Best Company Outlook and Best Sales Team by Comparisona popular workplace review site.
About Paycom
For 25 years, Paycom Software Co., Ltd. (NYSE:PAYC) has simplified business and employee lives through easy-to-use tools. HR Payroll Technology Increase transparency through direct access to data. And thanks to an industry-first solution, Beti®, employees now run their own payroll and are coached to find and fix costly errors before submitting payroll.from Onboarding and Benefit registration to talent management Paycom’s software streamlines processes, increases efficiency, and gives employees the ability to manage their HR information all in one app. Paycom is nationally recognized for its technology and workplace culture and is now able to serve businesses of all sizes in the U.S. and internationally.
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