Have Remote Workers? See the 7 Best Remote Access Software Solutions for Your Small Business

Remote access software is an invaluable tool for teams working from home and independently. Remote access software allows employees to share files, access each other’s devices, and easily collaborate from a distance.

This type of software also benefits IT support teams, helping them manage staff members’ devices and PCs remotely. Salespeople can also utilize remote access software to provide support and assistance to external customers.

Advances in technology and telecommunications have led to more companies allowing their employees to work remotely, increasing the demand for remote access software.

Remote access software is available in a variety of configurations. Some are multi-platform compatible, while others have reporting and session management features. Certain software solutions include conferencing and collaboration tools, and others include remote customer support capabilities.

From customer service support teams to app developers, marketing agencies, and IT support teams, many businesses require this type of technology to run their business remotely with optimal efficiency.

Benefits of remote access software for small business users

Remote access software offers a variety of benefits to small and medium-sized businesses, increasing operational efficiency and flexibility. These tools allow employees to access work systems and data from anywhere, facilitating a more dynamic work environment. This flexibility is especially valuable in today’s fast-paced business world, where mobility and quick response are key. Additionally, remote access software can minimize the need for physical office space and resources, reducing costs. It also helps employees improve their work-life balance, leading to increased job satisfaction and productivity.

The main benefits for small businesses are:

• Improved productivity: Employees can access their work files and applications from anywhere, allowing them to seamlessly continue working regardless of their physical location.
• Cost reduction: Reduces the need for large physical office infrastructure, leading to significant cost savings in office space and resources.
• Flexibility and scalability: Easily adapt to changing business needs and scale up or down as needed.
• Improving work-life balance: Gives employees more flexibility in their work schedules, contributing to increased job satisfaction and retention.
• recovery from disaster: Ensure business continuity by providing remote access to critical data and systems during emergencies and disasters.
• Access to global talent: Recruit talented people from all over the world without being limited by geography.
• Strengthen collaboration: Shared access to files and applications fosters teamwork and collaboration.
• data security: Many remote access tools include robust security features to ensure that sensitive business data is protected.
• Reduced commuting time and environmental impact: Reduces the need for daily commuting, contributing to lower carbon emissions and environmental footprint.

Overall, remote access software is well suited to the evolving needs of modern small businesses and provides a competitive edge in a rapidly changing business environment.

Criteria for choosing the best remote access software

Here are the most important factors we considered when creating our list of top remote access software.

1. Security features (Rating: 10/10)
   • Encryption strength
   • two-factor authentication
   • Compliance with industry standards (GDPR, HIPAA, etc.)
2. Ease of use and setup (Rating: 8/10)
   • User friendly interface
   • Quick and easy installation process
   • Support and tutorial availability
3. performance and reliability (Rating: 9/10)
   • Connection stability
   • access speed
   • minimal delay
4. Compatibility and integration (Rating: 8/10)
   • Supports various operating systems (Windows, macOS, Linux)
   • Integrates well with existing systems and software
   • Mobile access compatibility
5. Cost-effectiveness (Rating: 7/10)
   • Transparent pricing model
   • Scalability for growing businesses
   • Free trial or money back guarantee
6. Customer support and resources (Rating: 7/10)
   • 24/7 customer support available
   • Access to comprehensive resources and FAQs
   • Regular software updates and maintenance
7. Customization and features (Rating: 6/10)
   • Ability to adjust settings to suit specific needs
   • Various functions (file transfer, remote printing, etc.)
   • Multi-user functionality and session recording
8. Reputation and user reviews (Rating: 5/10)
   • Positive feedback from current users
   • Industry recognition and awards
   • Long life and market track record

We believe these criteria comprehensively cover the important aspects that small business owners should consider when selecting remote access software. Each aspect is weighted based on its overall impact on software effectiveness and security.

best remote access software

If you’re looking to invest in quality remote access software to simplify collaboration and increase productivity within your remote teams, check out these 7 best remote access software solutions for small businesses please.

zoho assist

zoho assist provides an all-in-one solution for remote support including unattended desktop access and screen sharing. The company says its software offers a variety of features, including Wake-on-LAN, file transfer, clipboard synchronization, and mobile device support. When it comes to integration, this software also supports multiple platforms such as Windows, Mac, Linux, iOS, and Android.

Zoho Assist has a free version, but if you want more features, there are other plans available for up to $25 per user.

team viewer

team viewer Enhance secure remote desktop access and support. This powerful software connects people around the world using a vast array of platforms and technologies, including older operating systems.

TeamViewer is available in 30 different languages ​​and comes with 256-bit encryption, two-factor authentication, Verisign code signing, and session passwords for maximum security. This software can connect without a virtual private network and work around firewalls.

A TeamViewer Business subscription costs approximately $45 per month.

Login

Login is a multi-platform remote access and management system with 1 TB of file storage, LastPass password manager, multi-monitor support, SSL/TLS security, and remote printing.

LogMeIn’s Pro version includes collaboration and access tools, while the Rescue version offers remote support with quick-connect technology. LogMeIn’s Pro version allows you to remotely access and manage your computers, making it ideal for individuals, small businesses, and IT professionals. The Pro version starts at $149 per year.

GoToMyPC

GoToMyPC is a remote desktop software that provides remote access to your Mac or PC from anywhere. This software is easy to install and once installed, you can easily transfer files between computers.

GoToMyPC supports multi-monitors, and you can also copy and paste between connected computers.

GoToMyPC Pro addresses the needs of small businesses that require administrative access to multiple users. This software costs approximately $21 per month for two computers.

Chrome remote desktop

and Chrome remote desktop You can use your mobile device or PC to access apps and files on another computer over the Internet. When you use Chrome Remote Desktop to give remote team members access to your computer, they have complete access to their files, apps, email, history, and documents.

Chrome Remote Desktop is free to use.

splashtop business access

splash top Provide fast, simple, and secure remote computer access to distributed teams. Key features of Slashtop Business Access include file transfer, remote printing, chat, access from any device, remote alarm clock, group views, robust security, user management, and more.

At just $5 per user per month, Splashtop offers an affordable remote access solution for small businesses on a budget.

VCN Connect

VCN Connect is a screen sharing and remote access software that provides multiplatform support to businesses of various sizes and industries. Depending on the package you choose, you can benefit from VCN Connect’s feature-rich system, including file transfer, cloud connectivity, full session encryption, team management features, dedicated support channels, and more.

VCN Connect’s professional packages start at $40 per remote computer per year, with discounts based on volume and duration.

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