A Buffalo Wild Wings customer and former server explained why she feels it’s okay to not tip waitresses during a recent visit to the chain.
Elizabeth Schult (@elizabethmaraa) Her video is accompanied by the statement, “Please tip your server.” However, in her case, it appears that her gratuity was not justified. This sparked a debate in the comments section over the ethics of whether zero tipping is justified.
Some said they were just like Schulte. They are former waiters and say they can’t get back on their feet without the attentiveness of waiters and waitresses. But others applauded and countered that Schulte should also consider how busy the restaurant is, rather than just jumping to conclusions about whether employees are working hard enough for his liking. did.
“I didn’t tip my server last night, and here’s why,” she begins. “I strongly believe that if you can afford to go out to eat, you can afford to tip. However, if the service is terrible, you don’t have to tip.”
She explains that she used to tip servers no matter how they treated her, but now her experience as a server has raised her “standards.”
“But I can barely afford to eat out these days, so I’m not willing to pay extra for poor service,” Schulte says.
As a former server, she continued, she knew when to drop the ball during busy seasons and wouldn’t hold onto it if a customer didn’t tip.
“I know that servers rely on money tips because I know they get paid half as much as everyone else,” she says. “But it’s also the customer’s money. If you don’t treat them with respect, if you don’t treat them like your top priority, they shouldn’t have to pay you extra.”
@elizabethmaraa Please tip your server #server issue ♬ Original song – Elizabeth Schulte
Unfortunately, her trip to Buffalo Wild Wings was not one of those instances. She explains in her video that the server skills on her most recent visit were sub-par. She says last time she had “terrible service” so she wasn’t going, but this time she had a gift card.
“We ended up spending $20, but since I had a $10 bill, I was going to give in and tip her,” Schulte said. “When I go to sit-down restaurants these days, I’m completely disappointed. These servers just treat us like shit, so I give them the money I barely have.” We are not going to reward them for doing so.”
Schulte said the server’s pleasant demeanor was not consistent with her behavior as a restaurant employee. According to the TikToker, the server said she didn’t preemptively fetch water or bring silverware to the table until the food arrived. She also claims that her own server only looked like one of hers within 30 minutes of her.
She concludes the video with: “It’s literally like getting in your car and telling yourself that what you did was okay. But if you’re good at service, you get paid well.”
“Even if you like doing the bare minimum as a server, I really think you can just pour drinks and give food and get a tip along with them,” she concluded. “But if the server only appears once at the beginning and once at the end, why not?” So I wanted to give you a tip.”
Schulte isn’t the first TikToker to criticize Buffalo Wild Wings for lackluster service. Another social media user said he had the “worst” experience ever at a restaurant when he visited the chain, highlighting many of the same issues Schulte conveyed in the video. However, after she ordered a beer, she had to wait so long for her food to come out that she had to leave a $2 tip on her $75 ticket.
Viewers said they too had a pretty bad experience dining at BWW.
One person wrote, “Very classic Buffalo wild wing experience.”
Another chimed in: “Why is the terrible service I receive always dubbed?”
Another respondent said it’s not bad for consumers to not tip enough even if they receive mediocre service.
“The point of tipping is that you received good service,” they wrote. “I never feel bad about not tipping for mediocre service.”
But a debate arose about the complexity of the tip and whether to leave a partial tip or no tip at all.
One person questioned Schulte’s demeanor at the restaurant and suggested that she might have expected too much from her servers.
“We just understand that if you’re really rude, we won’t tip you at all,” they said. “Did you shake her girlfriend’s hand? Or just sit there.”
Others asked if she didn’t tip because she felt she deserved better treatment than others.
“I think there’s a difference between not tipping them because they were rude and not tipping them because they didn’t treat you like the only patron there. , I think that’s what you expect from the statement ‘Please treat me like I’m your number one priority,”’ one person argued. “Everyone’s just doing their job. Nobody’s going to be perfect. And you never know how someone is doing inside…if they’re not greeted within 30 seconds, Just because you don’t have a fork doesn’t mean you’re treated like trash.”
Others said the definition of “terrible” service would be relative, depending on how busy the restaurant was.
“Define ‘terrible service’ if it’s insanely busy. The service is either understaffed or just generally disorganized. I would tip that they usually do their best.” ” they said.
The Daily Dot reached out to Buffalo Wild Wings and Schulte via email for further comment.
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