According to , most frontline workers (94%) are willing to go the extra mile to help their company succeed. 2023 Workplace Culture Report from Kahoot!. But they need more opportunities to prove their motivation and dedication.
The majority (93%) of the 1,626 full-time frontline workers surveyed expressed a desire to continue learning skills on the job, and 87% were confident in their ability to learn new skills . Such opportunities also persuade employers to stay with them longer, with 64% expecting to stay with them for at least six years and 44% extending their employment for another 10 years or more.
Only 9% of employees surveyed were not interested in career advancement, with the remainder looking to upskill in their current role (26%) or move to another department or role within the company. (20%) wanted to pursue a managerial or supervisory position. (19%) or promoted to executive/executive level (18%).
Despite these ambitions, many field employees feel that their companies are not helping them advance. More than 3 in 10 (32%) think their employers don’t invest enough in their development, and 25% say they have no choice but to develop their knowledge and skills themselves . Almost half (48%) recognize the disparity in training opportunities between frontline and corporate employees.
According to frontline workers surveyed, employers can best support their professional development by:
- Regular training sessions and workshops (38%)
- Constructive feedback and coaching (37%)
- Access to online learning resources (32%)
- Clear career progression path (32%)
- Regular check-ins focused on career development (26%)
Learn more about what frontline employees are looking for when it comes to learning and development opportunities below. complete report.
