Small business owners are always looking for ways to improve their business processes and automate tasks that help their business grow. Zoholics 2023, a sold-out conference held at the AT&T Hotel and Conference Center in Austin, Texas, was a great opportunity for these small business owners to network and learn from experts and fellow users.
Small Business Trends existed to capture every moment and share insights from business leaders who are using Zoho software to take their business to the next level.
Zoholics 2023 Recap
Zoholics 2023 was a two-day event that brought together Zoho users from all over the country.
Attendees included small business owners who use Zoho software to streamline their business processes and improve efficiency. Zoho said the event is designed to provide an informative and real-world experience that allows users to connect with experts and others.
The event featured over 15 product sessions, giving business users the inside scoop on how to use Zoho more effectively. These sessions covered a wide range of topics including sales, marketing and software customization.
Attendees also had the opportunity to participate in discussions with fellow users and Zoho thought leaders, providing an opportunity to network and learn from others.
Here are some stories from business leaders who shared their experiences using Zoho software.
“We are Zoho customers,” says Marc Fishman, director of marketing for Codefish, a coding bootcamp. “Zoho is fully integrated into our business. In fact, there are many reasons why I am here. to the customer.
I think Zoho is one of those diamonds in the rough that can train top students for their businesses and partners in this atmosphere that helps set us apart from many of the other coding boot camps out there today. I will,” added Fishman.
Fishman shared how Zoho helped streamline his business processes and improve efficiency. Using Zoho software has enabled us to automate the student experience from lead to customer, which has set our business apart from the competition. This is just one example of how Zoho software can be used to automate tasks and improve the efficiency of small businesses.
“Most of the reason CRMs fail and implementations fail is because people don’t use them,” says Susan Clark of Cornerstone Consulting. “So it has to be easy to use. It was a great bargain compared to a lot of different products. It was customizable and connected with a lot of different products. And I really can’t say enough good things about them.
“The CRM and project applications were the first thing that brought me to Zoho. Obviously you need to sell products and manage the sales cycle, but you can also create jobs and have a project management style organization. We need it,” said Steve Festa, owner of Blues Brothers Construction.
Zoho thought leaders shared insights and knowledge that small business owners can use in their businesses. One of his most compelling topics was the role of AI in small businesses.
Prashanth VK, Head of Market Strategy and CX Thought Leadership at Zoho, said: “It basically offers the same experience as the big brands, but with a smaller real footprint for the company. We believe that AI will inherently empower small businesses in ways that are not possible.”
With AI-powered tools like Zoho CRM’s Intelligent Sales Assistant, small businesses can get the insights and recommendations they need to compete with large corporations. AI can also automate repetitive tasks, freeing up time for small business owners to focus on more strategic activities.
Launch Ulaa Browser
Zoho also announced a new browser, Ulaa, at the event. Unlike most browsers on the market, Ulaa is designed for privacy and user-friendliness, no tracking or surveillance.
“As users, we are being tracked. Raju Vegesna, Chief Evangelist at Zoho, said: “We are a very privacy-conscious company, so we And then we said, I think it’s useful, why don’t we open it up to other markets?” Ulaa, a popular browser, is the best choice. “
Privacy concerns are a major concern for both consumers and businesses, and Ulaa provides solutions that put privacy and user experience first.
In addition to Ulaa and AI, Zoho has announced new help for starting small businesses. Small business owners attending the event were able to get an exclusive look at these new products and learn how they can be used to streamline operations, improve customer experience and grow their businesses. .
For small business owners already using Zoho software, the event provided an opportunity to learn from fellow users, network with like-minded individuals, and spend 1:1 time with technical staff. . Attendees were able to share their experiences, ask questions and gain insights on how to make Zoho work more effectively in their business.
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