Crash and drop detection features in Apple devices are reportedly flooding 911 emergency services and dispatch centers across the US
of Red Lodge, Montanathis issue is affecting Carbon County officials.
“When people crash in there and they have these watches, they automatically dial 911, which is an unrestricted line. Or you can hear the rustling in the background.We got numbers from misdialed 911 last year, and it’s up 30% this year,” said Carbon County Sheriff Josh. McKillan told KTVQ in January.
of Oregon and IdahoKATU said local agencies had reported unintended 911 calls at Mount Hood and Mount Schweitzer.
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Mount Hood over the Willamette River during a heatwave in Portland, Oregon, USA on Monday, June 28, 2021.
(Photo by Maranie Staab/Bloomberg via Getty Images)
However, Clackamas 911 director Cheryl Bledsoe told the station that from a call perspective it was not overwhelming.
Last December, The Colorado Sun reported that at least five counties in the state were receiving record numbers of automated calls. skier’s apple product.
“But we haven’t seen any change in numbers. We’re seeing 20 cases a day, which is a huge drain on resources,” Summit County Sheriff Jaime FitzSimons told the publication. “We have been in touch with Apple to tell them to pay more attention to this issue, but it feels like we are trying to put a battleship in the bathtub.”
Speaking to The New York Times, Summit County’s interim director of emergency services, Trina Dummer, said the day was spent managing crash notifications, saying the phone could divert limited resources from the actual emergency. I pointed out that there is a risk of getting lost.
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Attendees take a look at the brand new iPhone 14 Pro at Apple’s special event on September 7, 2022 in Cupertino, CA.
((Photo by Justin Sullivan/Getty Images))
“If this is a feature they want, Apple should set up its own call center,” she told The Times, and Apple sent a representative to observe Dummer and her team for a day.
As of September, the Apple Watch and iPhone 14 had technology to alert 911 dispatchers. Fall detection technology was introduced in 2018.
Apple did not immediately respond to multiple Fox News Digital requests for comment, but an Apple spokesperson told The Times the company was aware of the issue and called 911 within 10 seconds. He said he warned users about it. to cancel.
Alex Kirschner, a spokesperson for Apple, said: “In certain scenarios, we are aware that these features have triggered emergency services when a user has not experienced a serious car accident or severe fall.
The new Apple Watch on display at Apple’s special event in Cupertino, California on September 7, 2022.
((Photo by Justin Sullivan/Getty Images))
The tech giant also said software update In the second half of 2022, it was intended to reduce the number of incorrect dials.
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“Collision and fall detection are designed to help users get help when they need it most, and have already helped save several lives,” Kirschner added.
Crash detection works on iPhone 14 and iPhone 14 Pro models with the latest version of iOS and Apple Watch Series 8, Apple Watch SE (2nd generation), and Apple Watch Ultra with the latest version of watchOS.
Designed to detect serious car crashes, it automatically calls emergency services after 20 seconds if the owner is unresponsive.To turn off this feature, on your iPhone[設定]and[緊急 SOS]or on Apple Watch[マイ ウォッチ]and[緊急 SOS]Go to. Users can also turn off fall detection this way.
