NEW DELHI: Perhaps for the first time, a prominent figure at the head of financial services company He was removed from an international flight departing from India for making rude comments and arguing with a flight attendant.
Only after receiving assurances about her actions did the airline agree to put the passenger on the next available flight.
The executive, also at the center of the controversy, was flying business class on the plane. air indiaOfficials said that on Tuesday (March 5), on a Delhi-London flight, it was discovered that she had started using rude language to the flight attendants, and when the behavior continued, the flight attendants alerted the captain. “Some of the other passengers in business class also felt that she was being disrespectful. As the flight was long, almost nine hours, the captain decided not to take off with any passengers who might be a nuisance. She was dropped off,” the source said. Checked baggage for people who are not on the plane must be unloaded, which takes time. Due to this procedure, the flight’s departure was delayed by about an hour.
An AI spokesperson said: “We are aware of the incident on flight AI-161 on March 5, 2024. A passenger traveling in business class was involved in a pre-scheduled altercation with a flight attendant before the captain I deplaned on advice.” AI prioritizes the safety and security of all passengers and crew and strictly adheres to the regulations governing it. ”
“Flight AI-161 departed with a delay of approximately one hour after disembarking. The disembarked passenger was traveling for unavoidable reasons and we have accommodated him on a subsequent flight in accordance with our written assurances. We sincerely apologize for the inconvenience caused.The delay caused inconvenience to other passengers,” the spokesperson said.
Only after receiving assurances about her actions did the airline agree to put the passenger on the next available flight.
The executive, also at the center of the controversy, was flying business class on the plane. air indiaOfficials said that on Tuesday (March 5), on a Delhi-London flight, it was discovered that she had started using rude language to the flight attendants, and when the behavior continued, the flight attendants alerted the captain. “Some of the other passengers in business class also felt that she was being disrespectful. As the flight was long, almost nine hours, the captain decided not to take off with any passengers who might be a nuisance. She was dropped off,” the source said. Checked baggage for people who are not on the plane must be unloaded, which takes time. Due to this procedure, the flight’s departure was delayed by about an hour.
An AI spokesperson said: “We are aware of the incident on flight AI-161 on March 5, 2024. A passenger traveling in business class was involved in a pre-scheduled altercation with a flight attendant before the captain I deplaned on advice.” AI prioritizes the safety and security of all passengers and crew and strictly adheres to the regulations governing it. ”
“Flight AI-161 departed with a delay of approximately one hour after disembarking. The disembarked passenger was traveling for unavoidable reasons and we have accommodated him on a subsequent flight in accordance with our written assurances. We sincerely apologize for the inconvenience caused.The delay caused inconvenience to other passengers,” the spokesperson said.
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The executive asked the airline that it was “very important” that he be in London when disembarking. “She gave us assurances about her actions, so we put her on the next flight to London. We don’t want to inconvenience anyone, but we don’t want to disturb anyone on the flight. We will never tolerate any unlawful behavior, regardless of whether the passenger is illegitimate or not.” “The safety of all passengers and crew is of paramount importance to us, whether they are members of the public or celebrities,” officials said. said. The next flight to London departed four hours later, and the passengers boarded it.
