Bluetooth is a quick and easy way to share data between devices in close proximity. He can play music from his phone through wireless speakers and headphones, and easily share photos with friends and family using his Apple features such as Airdrop.
Unfortunately, Bluetooth has a reputation for being a rather unreliable connection for both phones and computers.
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Jim Y. is getting increasingly frustrated with his Bluetooth devices, so he asked me:
“Kurt, I have an iMac desktop computer with a Bluetooth trackpad and a Bluetooth keyboard. , so you have to plug both into your Mac and connect them in. There is no pattern that determines when the Mac cancels the Bluetooth connection to the trackpad or keyboard, except they both lose the Bluetooth connection at the same time. , I suspect a problem with my Mac. Any suggestions?”
What causes an unstable Bluetooth connection?
Regardless of device, there are some common factors that can disrupt connectivity. In the case of Jim Y. and his keyboard, it could be due to:
- Insufficient charging of one or both devices
- Too many WiFi devices running at once impacting connectivity
- Working near devices that can cause wireless interference, such as fluorescent lights, cordless phones, microwave ovens, power cables, etc.
Often, regardless of device, these problems may have simple solutions such as:
- Turn your device on and off
- Move away from other devices (phones, tablets, etc.).
- Turn off USB devices when not in use
No matter which device you’re having issues with, you can fix them in a few simple steps.
1. Try connecting with another device
The problem may be with the device you’re trying to connect to, not your computer or phone. Try connecting your computer or phone to a second device. If the connection works, the Bluetooth on your computer or phone may not be the culprit.
2. Reboot your device
In some cases, simply restarting your computer, turning your phone on, or turning the device you want to connect on and off will get Bluetooth working again.
3. Make sure you have the latest software
Regardless of the device you’re having issues with, if you’re using outdated software or have updates pending, it can impact your Bluetooth connection performance. Check out this step-by-step guide on how to make sure all your devices are up to date.
However, there may be troubleshooting methods specific to a particular device.
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How to troubleshoot Bluetooth issues in Windows:
1. Make sure Bluetooth is turned on
While this seems like a simple procedure, sometimes Bluetooth connectivity issues are simply due to a lack of power.
- click start
- click Configuration
- click Bluetooth and devices
- Bluetooth is on
If Bluetooth is on, turn it off for a few minutes and then turn it back on to see if the connection improves.
2. Disconnect and reconnect your device
If your device is paired but still not connected, an easy way to fix the problem is to temporarily disconnect and then reconnect your device.
- Open Configuration
- click device
- click bluetooth
- Select device
- It will say “Connected” if the device is in use, “Paired” if not.
- click remove device
- click yes complete the task
After completing the task, you need to follow the exact same steps to reconnect the device and check if the Bluetooth is connected.
3. Make sure Bluetooth is not missing
It’s important to double-check that Bluetooth is present in your device’s settings. If it’s not in your settings, your device or the software you’re currently running may not support Bluetooth. However, there may be a way to resolve this issue.
- Open start
- click device manager
- Expanding bluetooth branch
- Right-click bluetooth adapter
- click Software update options
- click automatic search
Even if you don’t see any results, you may still be able to download new software by going directly to your computer manufacturer’s website.
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How to troubleshoot Bluetooth issues on Mac devices:
1. Make sure Bluetooth is turned on
- click apple icon in the upper left corner of the screen
- click System Preferences
- click bluetooth
- Make sure it’s turned on
If Bluetooth is on, turn it off for a few minutes and then turn it back on to see if the connection improves.
2. Disconnect and reconnect your device
- click apple icon in the upper left corner of the screen
- click System Preferences
- selecting bluetooth
- Click to select the device you want to remove. X (A pop-up will appear asking if you want to remove the device.click delete Press the button to disconnect.
Once the device is removed, you will need to follow almost the same steps to reconnect the device and check if Bluetooth is connected.
- click apple icon in the upper left corner of the screen
- click System Preferences
- selecting bluetooth
- Select the device you want to connect and click connection
- Click if asked approval
3. Bluetooth module reset
It may be necessary to restart the entire Bluetooth module to resolve connectivity issues.
- possession shift When option Then click the Bluetooth icon in the menu bar.
- click Bluetooth module reset
- click have understood when prompted
- Connected Bluetooth devices are temporarily disconnected before automatically reconnecting.
4. Remove all devices before resetting
You may need to unplug all devices before resetting the Bluetooth module.
- possession shift When option Then click the Bluetooth icon in the menu bar.
- [すべてのデバイスを削除]Click
- click have understood when prompted
- Follow the steps above to reset the Bluetooth module
If you remove all devices, you must manually reconnect all devices after completion.
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How to troubleshoot Bluetooth issues For Android:
1. Make sure Bluetooth is turned on
- Swipe down from the top of the screen
- find bluetooth icon
- Check if Bluetooth is turned on
If Bluetooth is on, try turning it off for a few minutes and then turning it back on.
2. Reset network settings
In extreme cases, it may be necessary to reset the network settings to repair the Bluetooth connection.
- Tap Configuration
- Tap system
- Tap reset options
- Tap Reset WiFi settings Also network settings reset
- select reset settings
Please note if you do not have system Settings options, tap general management, and tap reset
3. Unpair and re-pair your device
- go to bluetooth in the settings
- Tap the device you’re using
- select forget Unpair items
- Wait 1 minute, then tap the device again to pair.
4. Clear Bluetooth cache and storage
- Open Configuration
- to tap App management
- to tap App list
- Find and tap Bluetooth app
- select storage and caching
- select Clear Bluetooth cache and storage
Note that doing this will clear any Bluetooth connections your phone has made with your device. So if you choose this, you will have to reconnect all your devices.
5. Check which app is causing the problem
Unfortunately, some malicious apps can sneak into the Google Play Store and interfere with your Bluetooth connection. To check if an app might be causing the problem.
- Open Configuration
- to tap App management
- to tap App list
- Disable apps that you think are causing problems
- restart the phone
- Check Bluetooth connection
To identify which app is causing the issue, you’ll need to check the apps one by one.
Note: Settings may vary by Android phone manufacturer.
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How to troubleshoot Bluetooth issues For iPhone:
1. Make sure Bluetooth is turned on
- go to Configuration
- Tap bluetooth
- Check if Bluetooth is turned on
If Bluetooth is on, try turning it off for a few minutes and then turning it back on.
2. Remove unused devices
If your phone is connected to too many devices via Bluetooth, it may have trouble connecting to the device you are currently trying to use. So consider removing other devices from your phone.
- Open Configuration
- Tap bluetooth
- under My device Tap Me Inside the blue circle next to the device you want to disconnect
- Tap remove this device
3. Reset network settings
- Tap Configuration
- Tap Universal
- Tap Transfer or Reset iPhone
- Tap reset
- Tap Reset network settings
- You may be prompted for your password
Make sure your phone is properly backed up before resetting your phone.
Did this article help you solve your Bluetooth problem? We would love to hear from you.
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