Curiosity is a powerful habit to instill in your company culture. However, managers often limit the definition of curiosity to simply how information is obtained. But curiosity can be a more expansive practice and a force for connection. We need to move away from shallow curiosity and embrace deep curiosity, which excavates stories, values, experiences, and emotions. Having conversations like this behind the scenes can strengthen your working relationships, deepen your understanding of yourself as a leader, and help you navigate conflict and anxiety in the office.
Curiosity is a highly effective tool leaders need to lead diverse teams in an increasingly complex era of technological advances and ever-changing cultural dynamics. But they need to do it intentionally. Four keywords help him in this pursuit. “I don’t understand,” “Tell me more,” “I understand that you’re more than just a job,” and “Who else is there?”